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customer satisfaction rating

Independent Service Rating based on the last 100 verified customer satisfaction surveys

Fast response, great service

21st February 2025

Very pleased with the dedication and support Thank you

20th February 2025

As always, and not so often these days, my problems are solved promptly

20th February 2025

ERY FAST AND EASY TO FOLLOW

20th February 2025

My issue was solved extremely quickly thank you very impressed

18th February 2025

immediate email about what was wrong.

17th February 2025

thank you for attention to the problem, and letting me know it had been sorted. Also the information received, all is well.Once again St.reamVPN never fails to assist and helps the oap's. Thank you, Nemanja for your kind attention.

16th February 2025

Exceptionally rapid, courteous response

16th February 2025

Prompt acknowledgement and prompt fix. What more could I ask for?

16th February 2025

Punctual and efficient, great service

15th February 2025

always fab, quick and helpful

15th February 2025

Quick reply and it kept me informed of what was happening. Top service yet again. Thank you.

15th February 2025

Thank you for your quick response.

15th February 2025

The suppoet Groupo are always excellent and answer very quickly any questions

14th February 2025

Thank you again for the quick response & resolution to the issue reported.

14th February 2025

Very good. thank you for your fasr response. The issue is now resolved.

14th February 2025

Have not tried My5 to date but other channels appear to be working OK.

14th February 2025

Very prompt thank you!

14th February 2025

Yes not had many problems and if did usually Wi-Fi issues ! Could not do without your service,so can watch UK TV esp Sky and football apps.

14th February 2025

Your agent is excellent but I think you could have a message that gets sent out to say that the system is done when it's down it would avoid a lot of time wasting and frustration for your customers and a lot of unnecessary work for your agents

14th February 2025

Speedy resolution as always

14th February 2025

Very good, thanks for all your help.

14th February 2025

Excellent customer service. Issue resolved within 24 hours which I find pretty amazing.A big thanks to the team.I have been a customer for ages and Im certainly not going to change.

14th February 2025

Marvellous. Problem fixed, information as available. Reconnected. Thank you.

14th February 2025

The usual prompt efficient service

14th February 2025

Excellent service and prompt communication, as always. Can't fault you.

14th February 2025

Efficient

14th February 2025

Quick respobse. Thanks

14th February 2025

As always Nemanja was very quick to respond to my issue and let me know as soon as the problem was resolved :)

14th February 2025

very happy - always respond quickly and keep us informed :)

14th February 2025

Little confusing and worrying before reading your explanation but now everything is perfect. Thank you for your quick response.

14th February 2025

Always a quick response to any problems.

14th February 2025

Thanks for your help, prompt as always

14th February 2025

as always prompt efficient polite

14th February 2025

Excellent support.Responded within minutes.Explained what problem was.Informed me when it was fixed.Exactly how support should be 10/10 service.

14th February 2025

Extremely fast responses to queries. Issues resolved quickly! Great service ! Thank you !

14th February 2025

As usual kept informed excellent service thanks all

14th February 2025

Rapid response

14th February 2025

You always answer extremely quickly and always resolve issues quickly (even if this time took a little longer to resolve).You also always advise when the issue is resolved which is of great help.There are also very rarely issues it has to be said !!!! an

14th February 2025

quick response to my email and sorted my issue

14th February 2025

Outstanding - as usual. I really didn't expect a reply so late in the evening, but.....da-dah......Nemanja came up trumps once again! I live and teach in Toulouse and I've recommended your co. to all the teachers I employ! Many thanks for a fab service!P

14th February 2025

Very quick response and solved problem.

14th February 2025

Always great.

14th February 2025

Prompt response and explanation as normal. Took a while to correct the fault, but mostly when I was in bed, so who cares. Excellent as ever!

14th February 2025

Excellent service, thank you

14th February 2025

Excellent service

13th February 2025

very rapid and precise solution to the problem - thanks!!!

12th February 2025

Same guy who helped the old girl before. He is excellent

11th February 2025

Quick. On target. Knowledgeable

9th February 2025

Thank you :-)

8th February 2025

Patience! I had a lot of trouble getting re-started but your team sorted it.

8th February 2025

Efficient reply. Thank you

8th February 2025

I'm always Happy with the help I recieve. Always fast too.

8th February 2025

Thanks you!

8th February 2025

Fast and correct

8th February 2025

Very quick response

8th February 2025

I have always found "support" very helpful and this time was no exception.

5th February 2025

Very good quick and efficient

5th February 2025

very good service

5th February 2025

Very swift response that resolved the issue I was having. Thank you.

4th February 2025

The very quick response from your support staff Namanja was excellent.

3rd February 2025

Supportive, patient, calm and Rapid, in my mind Irreplaceable

3rd February 2025